Who am I as a Communicator?
I asked a few of my co-workers how they handle specific
problems and how the learned to be effective in communicating with others.
When I have a disagreement with someone, my first reaction
to shut down. This allows me to time to stop and think. I use to jump to the
defense whenever I had a disagreement with someone. What conflict does is it get people
to thinking. First reaction is not always the best reaction. I have learned to listen longer, speak less, and look a person in the eye. Now you have my attention.
I asked a few of my co-workers to give me some advice on effective
communication.
Co-worker # 1
“I have learned that by allowing the person to vent whatever
the problem is and listen effectively without interrupting. This allows the
person to know that I am truly concerned about their situation”
Co-worker # 2
“I have learned to be respectful of the other person, even
though there is opposition. Also listening to the other side is helpful. Not
being demeaning or closed minded. And if it appears to bring the resolution to
the problem, voice your opinion with facts not emotional feelings.”
Co-worker #3
“I’ve learn to hear the opposing party out before commenting.
Take deep breaths to maintain my composure to ensure I have all the facts
before commenting.”
Co-worker # 4
This is my supervisor. “First keep in mind the overall
mission, goal or objective. Listen to others concerns and then apply practices
that provide a win-win situation.”
Any comments?
