Who am I as a Communicator?
I asked a few of my co-workers how they handle specific
problems and how the learned to be effective in communicating with others.
When I have a disagreement with someone, my first reaction
to shut down. This allows me to time to stop and think. I use to jump to the
defense whenever I had a disagreement with someone. What conflict does is it get people
to thinking. First reaction is not always the best reaction. I have learned to listen longer, speak less, and look a person in the eye. Now you have my attention.
I asked a few of my co-workers to give me some advice on effective
communication.
Co-worker # 1
“I have learned that by allowing the person to vent whatever
the problem is and listen effectively without interrupting. This allows the
person to know that I am truly concerned about their situation”
Co-worker # 2
“I have learned to be respectful of the other person, even
though there is opposition. Also listening to the other side is helpful. Not
being demeaning or closed minded. And if it appears to bring the resolution to
the problem, voice your opinion with facts not emotional feelings.”
Co-worker #3
“I’ve learn to hear the opposing party out before commenting.
Take deep breaths to maintain my composure to ensure I have all the facts
before commenting.”
Co-worker # 4
This is my supervisor. “First keep in mind the overall
mission, goal or objective. Listen to others concerns and then apply practices
that provide a win-win situation.”
Any comments?
Leslie,
ReplyDeleteYour co-workers offered some great suggestions for dealing with conflict. I have learned to control my emotions before I speak. Emotions often lead to behaviors that are hurtful and offensive, such as yelling. I have also learned that it is okay to avoid conflict if it is not of importance to you. Avoiding unimportant conflict can save you a lot of time and energy.
Thank you for sharing,
Krista
Thanks Krista
DeleteMy co-workers are always giving me advise even when I don't want it. (lol)I like to share my work with them so we can learn from each other. Thank you for your feedback.
All good suggestions. I especially like what your supervisor said. We always need to focus on why we're there and that is the children.
ReplyDeleteDorna you are right. We need to focus on children and ways we communicate with them. It is also important to the families of those children that communication is just if not more important. Thanks for your feedback.
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ReplyDeleteHello Leslie,
ReplyDeleteWow, that was a great post with some wonderful advice pertaining to communication!!
Your co-workers had some good insights. It just goes to show how much we can learn from each other if we take the time to ask questions and actually listen to the answers.
Thanks so much for sharing!!!